What Are Managed Network Services?
Managed network services give businesses access to outside network expertise, tools and support for managing a business network. With Sparklight Business, network experts help configure your network, optimize settings, assist with traffic management and troubleshoot problems, so your team doesn't have to handle those responsibilities alone.
Sparklight Business Managed Services include Managed Router service, Managed Security service and Managed Wi-Fi, giving you professional network management while maintaining visibility and control over how your network is being used. Managed Security is available with Managed Router service.
Why Choose Managed Services for Your Business?
As businesses add employees, devices, cloud applications and locations, their networks can become more complicated to manage. Sparklight Business Managed Services give you network expertise alongside your business internet service, whether you lack dedicated IT resources or want to keep your IT team focused on other priorities.
Spend Less Time Managing Your Network
Sparklight Business helps with network deployment, configuration and ongoing support, giving your team more time to focus on the business.
Help Control Network Management Costs
Managed Services give your business access to network expertise without having to hire dedicated staff or rely on outside IT support for every network need.
Keep Important Business Applications Running Smoothly
Managed Router service helps manage network traffic and prioritize how available bandwidth is used. This can help important business applications run smoothly when multiple users and devices are sharing your connection.
Connect Employees and Locations
Site-to-site and mobile VPN capabilities can securely connect multiple business locations and give authorized remote employees access to your business network.
Get Network Help When You Need It
Managed Services include 24/7 access to certified Sparklight Business network experts who can help troubleshoot problems, adjust permissions and address other network needs.
Are Managed Services Right for My Business?
Managed Services may be a good fit if your business depends on its network but doesn't have the time, resources or expertise to manage everything internally. It can also supplement an existing IT team by helping with network configuration and troubleshooting to save time, improve efficiency and help control network management costs.
Consider Managed Services if your business:
- Doesn't have dedicated network or IT staff
- Wants to spend less time monitoring and troubleshooting network issues
- Has many employees, devices or applications sharing the network
- Needs to prioritize important business applications
- Has remote employees or multiple locations that need secure network access
- Wants better visibility into network activity and help troubleshooting issues
- Needs professionally managed Wi-Fi for employees, customers or connected devices
Manage, Protect and Optimize Your Business Network
Managed Router service gives businesses the tools to help manage and optimize their network. Add Managed Security service for additional network-level protection, monitoring and controls.
Managed Router Service
- Gain visibility into network performance and manage traffic flow and preferences.
- Get 24/7 access to certified network experts for Managed Services support.
- Securely connect employees and locations with site-to-site and mobile VPN capabilities.
- Use dual WAN with load balancing to support a secondary internet connection.
- Run multiple, separate networks from a single managed router.
Managed Security Service
(with Managed Router)
- Monitor network traffic and help protect against malware and suspicious activity.
- Apply security policies, analyze traffic and rapidly detect potential attacks.
- Filter inappropriate content and enforce SafeSearch policies.
- Cache frequently accessed website data and applications for faster access.
- View real-time reporting for network-wide threat assessment.
Manage Your Wireless Network with Managed Wi-Fi
For businesses with more complex wireless networking needs, Managed Wi-Fi extends Sparklight Business Managed Services to your Wi-Fi network. Managed Wi-Fi provides greater visibility and control over wireless network performance and can support larger or multi-location environments.
Managed Wi-Fi can help businesses:
- Centrally manage Wi-Fi across locations
- Monitor wireless network performance and usage
- Manage network traffic and access policies
- Separate and manage employee and guest Wi-Fi access
- Automatically optimize wireless performance
- Keep wireless access points current with automatic software updates
Stay Informed with the Managed Services Portal
Managed Services doesn't mean giving up visibility into your network. Your Managed Services Portal provides real-time visibility into network performance, connected devices and application usage, along with tools for monitoring bandwidth and network traffic. Customizable alerts and reporting can also help you identify potential issues and understand how your network is being used.
How Do Sparklight Business Managed Services Work?
Tell Us About Your Network
A Sparklight Business specialist works with you to understand your network needs, business applications, wireless requirements and security preferences.
We Configure Your Managed Services
Sparklight Business configures your managed network equipment based on your business requirements and establishes your Managed Services Portal.
Get Ongoing Support for Your Network
Once installed, Sparklight Business provides ongoing support and 24/7 technical assistance. Automatic software updates help keep your managed router and wireless access points current. You can also use the Managed Services Portal for visibility into network activity and performance.
Frequently Asked Questions
Business internet provides the connection your business uses to get online. Managed Services provide tools, configuration and support for the network that uses that connection, including traffic management, VPN connectivity, Wi-Fi and optional network security. Managed Services are available with High-Speed Business Internet, Business Fiber Internet and Dedicated Internet Access.
Yes. Managed Services can supplement your internal IT team or outside IT provider by providing network expertise, support and management tools for your business network. This can free up existing IT resources to focus on other technology needs and priorities.
Managed Router service includes dual WAN and load-balancing capabilities that can support a secondary internet connection.
Yes. Managed Router service provides management tools and support for your business network, while Managed Wi-Fi extends managed network capabilities to your wireless access points. Together, they provide centralized management and visibility across your wired and wireless network.
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