Sparklight® Business TechAssist, powered by Asurion

Expert Tech Support for Small Businesses

The headache-free solution for everyday tech problems

Designed for businesses with up to four employees

When technology fails, productivity stalls, sales suffer and frustration quickly adds up. Avoid the stress with Sparklight TechAssist, powered by Asurion. It’s a tech support service for small businesses and home offices with four or fewer employees, providing help for internet-connected devices for only $10 per month + tax*. Our experts have a 97% first-call resolution rate,** so you can get back to running your business without the hassle of trying to fix it yourself.

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Call Now (833) 607-3009

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Support you can count on

With Sparklight TechAssist, you’ll receive a dedicated support phone number and access to U.S.-based experts seven days a week, from 6 a.m. to 10 p.m. CST. Our representatives are ready to help you set up, connect and troubleshoot your technology, such as laptops, tablets, printers, and smart devices. Examples of how we can help include:

  • Troubleshooting Wi-Fi issues
  • Assisting with email setup, cloud storage or backing up your files
  • Connecting devices (e.g., printers to your phone or computer)
  • Optimizing device performance through software and app updates

Plus, they can help you navigate advanced device features, so you can get the most out of your technology—not just get it working.

Sparklight TechAssist

Expert Support for

$10/mo. + tax*

For businesses with four or fewer employees.

Call (833) 607-3009

For Just $10/month + tax*, Sparklight TechAssist includes:

Dedicated technical support number
Included
Unlimited technical assistance (6 a.m. – 10 p.m. CST, seven days a week)
Included
Support available via video call
Included
Troubleshooting for internet-connected devices
Included
New device set up for internet-connected devices
Included
Wi-Fi Troubleshooting
Included

Frequently Asked Questions

Need additional information? Give us a call at (833) 607-3009

TechAssist provides businesses with up to 4 employees direct access to expert, U.S.-based tech specialists who help troubleshoot, resolve, and guide business owners through issues with their connected devices.

No. Sparklight TechAssist customers can call as many times as they need with no per-incident fees.

Yes. Sparklight TechAssist for Businesses is available to eligible Sparklight Business customers. For residential customers, visit sparklight.com/tech-assist-support for details. 

TechAssist is ideal for small offices and home offices with four or fewer employees. Typically, these are busy teams with a lot of connected devices used to do business. 

For $10 per month + tax*, customers get a dedicated phone number and unlimited support from 6 a.m. to 10 p.m. CST, seven days a week. There is no call limit or cost per call. 

Get more done in less time

Call us at (833) 607-3009
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