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  5. Where do I find Sparklight’s W9 so I can process payments to Sparklight Business?
Account & Billing FAQ

Where do I find Sparklight’s W9 so I can process payments to Sparklight Business?

Managing Your Account

Q:
Where do I find Sparklight’s W9 so I can process payments to Sparklight Business?

A:

Click here for our W9.

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I’d like to cancel one or more Sparklight Business services, who do I call?

Call Sparklight Business Retention & Loyalty team at (877) 570-0500.

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I’m tax exempt. How do I get my account updated?

Please fax your tax exempt paperwork to 888-388-9074 or alternatively scan/email the PDF to businesscare@sparklight.biz

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I’d like to add a new service to my account. Who do I call?

Contact Business Sales at (877) 570-0500.

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Can I convert my residential account to a business account?

Yes, in most cases with a valid Federal Tax ID # and a business license for well-established home-based businesses. Some restrictions may apply. Please contact Business Sales Adviser at (877) 570-0500 to discuss further.

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